Archive for May, 2017

Answering Tough Customer Questions at your Next Trade Show

One of the hardest things to do when you are presenting your business and products to a crowd of people is answering their questions. No one is ever fully prepared to answer every question a potential customer may have, especially if they are tough questions. The truth of the matter is answering tough questions about your business at your trade show booth can be beneficial for you. By answering these questions, potential customers will feel secure about joining your business.

However, many people do not know how to deal with tough questions and may even feel insecure about answering them. Instead of feeling uncertain and not knowing how to answer these questions, consider the following tips.

Clarify the Question

Customers tend to ask two different types of questions: one about an issue or feature and secondly about their opinion. Before answering the question, you want to understand what the attendee is asking you. The best way to do is to repeat the question to the customer and ask for clarification. This allows you to fully comprehend the question that is being asked while making it easier for you to comprehend and respond.

Share your Expertise

When customers ask questions, they want to be sure that you know what you are talking about. You want them to know that you are an expert on the topic. Consequently, you want to begin any response with “based on my expertise I would say” or “I have been asked this question multiple times, and the response is.” Responding in this manner will show the potential customer that you are well aware of what is happening and can give them a considered response.

Make Sure your Staff are Knowledgeable

Many times, during the wholesale trade show, you won’t be around to answer all the tough questions that are being asked. Therefore, you want to make sure your staff is well aware of how to respond to tough questions as well. They should be able to feel as if they have the answers to everything that has been asked.

Always Provide an Expert Point of View

Attendees are twice more likely to join your company as a customer if they can trust your opinion. This is why you want to share with them your expert point of view. In fact, you do not want to sell them anything while answering difficult questions instead you want to be the expert advisor they need. Being an expert will make you trustworthy and knowledgeable in the potential customer’s eyes.

Remain Calm

Your demeanor, when asked tough questions, will speak volumes. Always remain calm, cool and collected. If you look or feel flustered, the customer will notice and will see that the question makes you uncomfortable. You want to speak with authority and knowledge; you also want to keep eye contact at all times, making the potential customer confident that you are an expert on that topic.

How to Network at Trade Shows

During any trade show event, networking is extremely important. The way your business networks with others can make or break the success you have at any trade show event. However, every trade show attendee will tell you networking is not as easy as you may think. Even trade show experts do not have networking all figured out.

We have done our research and have found the best ways to make networking easier while helping you achieve your goals to get as many leads as possible. Here are some pointers to keep in mind.

Use Social Media

Social media is key when it comes to networking. You want people to know about your business and the event you will be attending. You should use social media to keep everyone in the loop with information about your business and how well your trade show event is doing. It is also a great way to have attendees become part of your social media interaction. You can create a hashtag and/or have large screens be part of your custom trade show booth or exhibition booth rental that shows prospects what others have to say about your products and/or services.

Know your Ideal Client

Although, when attending a trade show, you want to network and speak with as many individuals as possible, you also want to keep in mind your perfect customer. Keeping your ideal customer in mind will help you network effectively as you will know what to look for when you speak with an attendee that is interested in your business.

Tell a Story

During a custom trade show event, consider telling a story about your business or yourself. People love stories, especially if they can relate to them. Telling a story also makes you memorable which is exactly what you want from a trade show. You want to be memorable as well as relatable to all individuals who visit your booth. You want the attendees to feel as if they are part of your vision when they join your prospect list. Individuals want to feel a part of something and telling them your story will do just that.

Be Unique

When networking at trade shows you want to be unique as there are hundreds of different brands competing for the attention of each attendee. Everyone is different and so is every brand, however standing out from the bunch is not easy. You need to have something other businesses do not have to offer. If you can do that you can attract people who are truly interested in your products or services.

Gather Information

One mistake many trade show business attendees tend to make is forgetting to gather potential customers phone numbers and email addresses. The idea is to have the attendee’s information so you can follow-up with them. If you don’t do this, you will not have the information you need to contact them and finish making them part of your team.

Keeping Up your Energy During a Trade Show

Any trade show expert will tell you, keeping your energy up during a custom trade show is key as attendees are attracted to individuals and brands that look excited to share what they have to offer. However, although you may begin your trade show exhibit feeling full of energy by the end of the trade show, your energy will begin to fade.

This is completely normal; as with anything, after a long day of events and meeting different people we all become tired and ready to go home. However, during a trade show exhibit, you want to avoid this as much as you can. Here are a couple of ways you can keep your energy and momentum up during your custom rental trade show exhibit.

Know the End Goal

Knowing the end goal will help you and your staff feel more energized and prepared for what’s to come. Your end goal should involve attracting as many people to your trade show booth rental to gain as many potential clients as possible. If you are aware of what your end goal is, you are more likely to remain energized and alert until you reach that goal.

Avoid Sugary Drinks

Although, sugary drinks will give you a boost of instant energy they will also make you crash in a few hours. After the surge of energy, you will feel more exhausted than you did before. Consequently, it would be in your best interests to stay away from sugary drinks.

Take Food Breaks

One of the main reasons many individuals lose energy is a lack of food in their system. Food is converted to energy. Therefore, you need to take food breaks in between the trade show exhibit to have the energy you need to sell your products and services to as many potential customers as possible. The more energy you have, the more enthusiastic they will be to hear about what you have to offer them. Keep in mind energy is contagious. Consequently, if you and your staff are energized and excited about your brand, the attendees that come across your booth will be too.

Have Fun

If you and your staff are enjoying the time you spend at the trade show the event will not feel like work; instead it will feel like you are having a great time while sharing your vision. This will also make the trade show go by faster. The idea is to trick your brain into thinking you have spent more time having fun and less time working. This works well when you are beginning to feel tired and exhausted at the end of the day. It will also give you a natural boost of energy.

Keeping your energy high is essential when you are attending a trade show exhibit. Following these tips will ensure you can keep your energy as high as you need it to be. Let us know in the comments section below if you have any more tips.

Which Free Promo Items are the Best?

Free promotional items have always been a great way for brands to get their message across while inviting potential customers to their trade show portable booth. Free items are always being handed out; the key is to find an item that will not only stand out from the rest but will make the attendees want to contact you. The truth of the matter is the right trade show promotional item can generate leads and help your brand become memorable even after the show has concluded.

The key to finding the right item is getting something that is useful to the attendee. If potential clients end up using the product, they are sure to remember you and want to reach out to you about your products and/or services. Here are the best free promotional items to hand out at your trade show booth to generate more leads at your next event.

Reusable Water Bottles

Everywhere you go, you will encounter people using reusable water bottles. They are not only better for the environment, but they are extremely convenient. Having a reusable water bottle in your custom trade show display as a promotional item is sure to get a large crowd around your booth, as attendees will be eager to get their eco-friendly products.

The best way to go about using a water bottle as a promotional item is to make sure you place your brand’s logo on it. This will ensure every time the potential customer uses the water bottle they will think of your company.

Lip Balm

This trade show promotional item may seem like an odd one, but it is an item that is excellent as a giveaway. Every time the attendee reaches into their bag to moisturize their lips, they will see your company’s logo. Therefore, making your brand more accessible to anyone who gets their hands on a lip balm with your company’s name on it.

USB Chargers

Everywhere you go people are plugged into their mobile devices. However, these devices will eventually need to be charged. Therefore, it can be extremely beneficial for you to have charging stations incorporated into your trade show display. Furthermore, if you want to take it a step further, we recommend giving out USB chargers as a promotional item.

The good thing is that USB chargers are pretty inexpensive, which allows you to customize them with your logo and even different designs if you choose to do so.


T-shirts are one of the best received promotional and giveaway item. Trade show attendees love to look for trade show booths that are giving away t-shirts. Many will say they will hunt for these as they like to collect them. This is a great idea as with a T-shirt you can put as many things about your business on it as you would like. Such as your logo, business name, phone number and even your slogan.

Relaxation Tips for After the Trade Show

There is no denying that trade shows are not only expensive, but they are extremely stressful. Many trade show newbies will tell you custom trade show exhibits are one of the most stressful yet intriguing experiences they have ever carried out for their business. Since trade show planning and execution is stressful, once the trade show is over, it is finally time to relax. However, who can relax when there are still follow-up phone calls to be made right? Although relaxing can be hard to do after a trade show has concluded, it is very necessary. The following relaxation tips will help you unwind and relax quickly and effectively.

Breathe Deeply

If you are feeling stressed after a trade show exhibition, breathing is the best way to calm down. Breathing deeply counters the effects of stress by lowering your blood pressure and slowing your heart rate. The key is to take 5-minute breaks and focus on taking deep breaths from your abdomen all the way to the top of your head.

Go for a Walk

Going for a brisk 20-30 minute walk after the show can help you clear your mind as well as help you to relax. It is also a great way to explore the town your trade show event is being hosted in. Giving you time to think and breathe fresh air while enjoying the scenery.

Disconnect for a few Hours

The best thing you can do to relax is to disconnect from everything and everyone for a few hours. Although we all live connected to our smartphones for business and/or personal reasons it is in our best interests to disconnect often. Once you do, you will feel more relaxed and focused as your mind will finally be able to concentrate on the task at hand. You will also feel more relaxed as you can fully listen to your thoughts and process them.


You may not want to run to a yoga class right after your trade show event, but it may be in your best interests to do so. Yoga is excellent for meditation and relaxation based exercises that allow you to unwind and focus on the task of letting your body recuperate.

Listen to your Favorite Music

Listening to music has been shown to help you relax, and boost your mood. After a long and tiring day of showcasing your business at a trade show, you may want to listen to music to unwind and relax. Your favorite music can help you feel right back at home where you would want to be after spending hours traveling to get to the trade show event your business was attending.

Call Home

Let’s face it you can’t always travel with your loved ones everywhere you go. Missing them can cause a sense of anxiety and stress. Giving them a phone call after the show can solve this problem for you and give you the peace of mind you need to feel more relaxed.

5 Tips for Trade Show Newbies

Trade shows can be intimidating, even to the most experienced trade show event attendee. Although they are challenging, they are also very rewarding and can help propel your business forward by helping you reach as many people as possible in a short time period.

If you are a trade show newbie, there is no better way to get your brand out there than by attending a trade show, and you should want to dive right in. These five tips will make your first trade show feel more comfortable and well prepared.

Plan, Plan, and Plan Again

There is never enough planning. Any business trade show veteran will tell you that planning is the most important aspect of attending a trade show event. You want to plan for everything from your trade show booth display to how your trade show dismantle will take place. Knowing the answers to all your concerns will make you feel well prepared to embark on the journey of attending a trade show.

If you are a bit nervous about planning all aspects of your trade show event on your own, you may want to hire an event coordinator. Event coordinators are excellent additions to planning a trade show because they have the experience that you lack when it comes to planning a large event.

Create a Buzz Before the Show

Creating a buzz and announcing on different social platforms where you will be can give you a huge advantage as more people will be inclined to visit the trade show event in hopes of seeing you. The best way to do this is to use your social media accounts to generate the buzz you need. The more people who know about your trade show event, the better it will be for your business.

Demonstrations are Always a Good Idea

If you are selling a product or service, demonstrating how it works is always a good idea. Especially when you want to showcase the benefits that it could have for the attendees. The key is to get the demonstration down to a few minutes, so every individual crowding around your booth is able to see the demonstration with no problems.

Standing Out is a Must

To attract as many people as possible to your booth, you need to stand out. Standing out is key if you want to make the most out of your trade show event. Consider having an elaborate trade show booth with bold colors, textures and even scents. The idea is to have a booth that draws people in. You also want to consider adding technology to your booth; this is a great way to share your message with many individuals all at the same time.

Giveaways are Always a Plus

Giveaways are always a great way to get a crowd excited about a company. Many giveaways are done with the idea of attracting more consumers, which is always a positive during a trade show event. The more intriguing your booth, the more likely you are to get customers on board with what you have to offer.