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October 2006 Edition

Creative Showcase:
Maddenoliday

Every year, the release of the latest EA Sports Madden NFL video game is highly anticipated by gamers everywhere. Devoted Madden fans have even petitioned to make the "in-store" date of August 22nd an official holiday. In order to help bring the release of this year's game even more to the forefront of popular culture, Freestyle Interactive teamed up with Wieden + Kennedy to create an integrated campaign to help build momentum behind a "Maddenoliday" movement.

TV, radio and online advertising drive fans to the "Countdown to Maddenoliday" minisite created by Freestyle Interactive. The site introduces people to the holiday and celebrates all things Madden. The design is open and easy to explore, with surprising elements hidden throughout. To encourage repeat visits, a major part of the site features a "Maddvent Calendar," which unlocks a new piece of content every few days, from screen shots, to videos, and everything in-between. For example, viewers can spread Maddenoliday cheer by sending festive e-greetings to friends, learning how to make tasty Maddenoliday recipes, reading up on Maddenoliday traditions, and even listening to a Maddenoliday carol.

The UI displays a strong attention to detail in blending these two long-lived, tradition-rich themes-- with blinking football lights strung over the mantel, framed Maddenoliday cross-stitch on the wood-paneled wall, and goody-filled sweat socks hung with care. Some of the Maddvent treasures are things we have seen before (video clips, e-cards, and screenshots) but many -- like the game play coupons, the Maddenoliday Carol sheet music, and the Maddenoliday Kit with printable ornaments and gift wrap -- were original and creative executions. The book of Maddenoliday Traditions is a standout-- try animating the illustrations in "Tackling under the Ham Hock…" for a quick and hearty laugh.

 


Tease All The Senses?

At a typical trade show your eyes and ears are pretty much being taken care of, but what about the sense of smell, touch and taste? Here are a few strategies that can help engage all the other senses.

Smell - Smells can create quite an emotional response in most individuals. In fact, you probably have a fond memory attached to the smell of your grandmother's freshly baked cookies or the smell of wood in your father’s workshop. Scent Air http://www.scentair.com/index_flash.html based in Charlotte, NC, offers scent delivery systems that are normally used in retail, medical and entertainment venues but can easily be adapted for the trade show floor. The company offers over 1000 scents and can even custom create a branded scent just for your company.

Touch - Touch is how we learn as children and is also a valuable learning tool as adults. Put products in client’s hands, let them try them out. Try not to see what you sell as museum pieces that no one can use. A more subtle approach in engaging touch is through your feet. The only thing I hate about walking the show floor or working at a show is how my feet feel afterwards. By the end of the day I find myself looking for soft carpets to walk on so why not take advantage of this dilemma. The Comfort Channel www.comfortchannel.com offers quite a variety of foot massagers and many of them are quite portable. Invite prospects in for a nice foot massage while discussing how you might be able to help further their business. You can also help your prospect to remember you on the way home. For most trade show attendees the way to and from the show is via plane. Instead of the typical pen promotional item why not give away branded inflatable neck pillows.

Taste - Taste can be quite a challenge as we most often taste things by eating. Some shows will enable you to give out food and others won't so make sure to refer to your exhibitor’s manual. You can purchase branded food items with your company name and or logo.

Anheuser-Busch National Retail Sales' created an exhibit that truly incorporated all the senses. The booth's lighting and music creates the warm mood of a pub. Samples of ingredients used in brewing, such as hops, barley, rice and beech wood, were placed around for attendees to smell, touch and taste.

Waltzing Waters, which creates illuminated indoor/outdoor musical waterfalls and fountains, showcased its products in an enclosed space to escape overhead convention-center lights at the International Builders’ Show in Orlando, FL. Waltzing Waters enclosed three sides of its 20-by-40-foot exhibit space with several layers of black duvetyn, a fabric used in theatrical productions. Inside, illuminated water from the fountain danced and swayed as it changed shape and color in sync with music. Attendees could feel the cool mist in the air; and smell a fresh summer stream. Waltzing Waters’ dark room helped them grab 3,000 leads and coverage on HGTV’s Builders Show wrap up.

Ten Easy Ways to Attract Visitors to Your Booth

  1. Improve your lighting. Any booth will attract attention if it is well lit. The human eye is naturally attracted to bright lights. Be the brightest on your block and attendees will gather like moths to a porch light.
  2. Color your world. Bright colors are pleasing to our eyes and exciting to our brains. Bright, rich colors presented in high contrast attract visitors to your booth. But be aware of the mood you put people in with the colors you use. Green = nature, Red = excitement, Yellow = optimism, Black = authority, White = purity, Blue = serenity.
  3. Use the soft touch. Upgrade to quality carpet and padding. Your feet, your staff, and your attendees will thank you. The soft feel underfoot gives the impression of quality and class. Extra Tip: Match your booth carpet color to the aisle carpet and be sure there is no break between the two and you eliminate physical and psychological barriers to your booth!
  4. Create an open atmosphere. Eliminate all other physical and psychological barriers to your booth by making it open and inviting. Move the furniture to the back and sides to create space for attendees to come into your booth for discussion and ultimately sales!
  5. Make something move. Provide movement to attracts attendees' eyes and in turn their bodies toward your booth. If your product doesn't move, toss a giveaway into the air (and catch it), move your arms, play with a yo-yo, or blow bubbles. Activity attracts people's attention and piques their curiosity. Be sure to involve your product physically or through a sales pitch or anecdote.
  6. Tickle the senses. The olfactory sense is our most powerful sense. Smells often trigger the most pleasant of memories. Put a drop of vanilla on a light bulb, rent cookie baking equipment, warm brownies, or bake bread to attract visitors to your booth. When was the last time you weren't hungry at a show?
  7. Personalize your exhibit. Your exhibit doesn't have to be all work and no play. Put a table lamp in your booth, lay down an area rug, use props (holiday, seasons, sports, or regional), or decorate with items you plan to give to key clients — all to attract attention and initiate conversation.
  8. Invent a corporate dress code. Don't make the attendee search for your staff. Have corporate attire made so that everyone wears the same shirt, tie, scarf, vest, or jacket. Even a simple accessory will let the attendee know whom to approach in your booth or elsewhere on the floor.
  9. Go high-tech. Use all the tools at your disposal to provide information to your clients and potential customers. Use websites, email blasts, fax broadcasts, electronic product directory, web links, and PDA downloads. Don't pass up these inexpensive and effective opportunities.
  10. Staff your booth with the best. While steps 1-9 are great ways to improve your exhibit, nothing will increase your sales like choosing the right people to staff your booth. Only send your best, happiest, and most outgoing staff — no matter what their position within the company. You need people willing and able to initiate conversation with anyone, answer questions about your product, and record lead information.

If the idea of implementing all ten steps seems daunting, take it slow. Try out a few ideas to see how they work with your product and within your industry. Whatever you do, have fun and be comfortable with your exhibit, your marketing plan, and your staff.


TLC for VIPs

If you don't show your VIPs that they're very important, how are they going to know?

Most likely, these VIPs are just as road-weary, nutrient-deprived, and sore-footed as you are after a full day at a trade show. So show them you care and give them a break. Here are three ideas:

Host an event in your booth right after the show closes, with beverages and hors d'oeuvres. VIPs are more likely to stick around after the show rather than find you at a hospitality suite later in the evening. Plus, it gives you another chance to show your products. Check with the food service provider at your convention center to arrange food and beverage details.

Serve up a hearty executive breakfast in a conference room or suite before the show hall opens. Send printed invitations to key execs before the show. To personalize it, cook eggs and specialty items like Belgian waffles and pancakes to order. Your VIPs will appreciate starting out their day with a good meal, and breakfast is an especially cost-effective meal since you don't have to serve alcohol.

Host an all-day coffee reception in a conference room during the show, using the event city as a theme. Send invitations to VIPs before the event and let them know they can visit throughout the day. Rent a coffee bar and decorate with posters, city maps, and brochures from the event city. (Check with the local Chamber of Commerce to see if you can get these for free.) You can also give VIPs a packet of coffee beans and swizzle sticks, and hold a drawing for an espresso machine.

Besides tradeshows, what's the best

bang for your bucks?

For some organizations, there's no business like tradeshow business. But diversifying your marketing efforts leads to better results. So what are the alternatives that deliver the same branding and relationship-building vehicle?

Other than phone calls to follow up with tradeshow attendees, marketers can grow the relationship with clients using other means for staying in touch. Two ways to get the most out of your tradeshow marketing efforts are to...

1. Take advantage of your Web site

2. Send email newsletters

Take advantage of your Web site

With all the interactive tools and applications available today, companies can use their Web sites to demonstrate products and incorporate detailed product or service descriptions, benefits, and other information that would be time consuming or inappropriate to bring up at a tradeshow.

Plus, providing attendees with a card that has your Web site and newsletter addresses can extend the relationship. Or have a sign-up sheet at any event, conference, or related venue so you can collect email and contact information. Then, you can follow up with an email pointing to the site and other resources. As a bonus, a regularly updated Web site attracts search engines, helping the site earn a high spot on the results pages—which is another way to get your company's name in the limelight.

Send email newsletters

Like Web sites, email newsletters enable companies to stay connected with prospects and continue to build the relationship. An email newsletter shouldn't be a sales sheet; it should give valuable information to your prospects while highlighting your company's expertise.

Produce an e-newsletter that highlights your customers in a way that benefits them, your employees (particularly those who have customer contact), any new products or services you may have and tips that will make the customer's life easier or more productive (by using your product or service whenever possible but don't limit it to that).

Integrate your Web site with the newsletter. Keep in mind that for newsletters to be most effective, they have to be produced on a regular, predictable schedule. Web sites and email newsletters work well together. You might consider adding a blog or wiki, depending on your needs and how you would use them. Whatever you do, the point is to mix up your marketing programs and activities so they're seamless and help build a bigger audience.

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