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March 2007 Edition

Exceptional Marketing:
GE Wows with Ecomagination Site

The first version of the GE ecomagination site was an introduction to the concept of GE's environmental initiative. Now, almost two years into the initiative, GE wanted to show how much progress has been made in such a short time.

According to Jakob Daschek, creative director of Syrup, “Our objective with the new version of the website is to communicate the breadth of GE’s eco-friendly products already in the market (over 20 billion dollars worth). Also, we wanted to show how GE's ecomagination committment is truly global in its scope. Therefore, we developed the concept to create several short films featuring ecomagination products in market around the world and make these video pieces -- and the surrounding interviews and information we would develop for each product's showcase section -- the centerpiece of the site.”

For the 2007 launch, Syrup released four short films live on the new website to coincide with several television spots that can also be seen on the site, and will be releasing eight more short films on a variety of GE ecomagination products throughout 2007. All the films are narrated by actor Kevin Kline, who tells the story of the products, their impact on the environment and their benefits. The first four films' subjects are a desalination facility in Algiers, a vineyard in Napa, California that uses GE's photovoltaic solar panels to power nearly 100 percent of their energy needs, and a 7-turbine GE wind farm off the coast of Arklow, Ireland that powers a town of 16,000 people GE's Evolution locomotive train that is more fuel efficient than current locomotives and will significantly lower locomotive pollution while conserving energy.

It was quickly apparent as I navigated around that no expense was spared to produce the experience. The large, watercolor style visuals that serve as backdrops are beautiful, as is the photography throughout the site. The movies themselves are of such a high-production value they could be segments from the Discovery Channel. Equally impressive is the architecture and hierarchy. There is so much information and content within the site, but it is all easy to find and navigate through. The clean and simple art direction, of course, works seamlessly with the site’s intended purpose. The site truly seeks to gain and hold your interest. I'd say it succeeds.



Booth-Aid Kit

You’ve probably learned this lesson the hard way: Booth-maintenance materials purchased on the show floor are often three times more expensive than they are at the local hardware store.

That’s why it pays to be prepared with a field maintenance kit. Depending on the size and scope of your exhibit, your kit may include just a lint brush, light bulbs and some spare hardware. On the other hand, it may be a full crate, complete with bolts of fabric and sheets of laminate.

Ask yourself this: What will I kick myself for not bringing? Stock your kit accordingly.

Also pack a "trade show essentials box" in your exhibit crate containing handy items such as a stapler (don't forget the staples), tape, Velcro, duct tape, scissors, Swiss-Army knife, ratchet, wrench, screwdriver (Phillips and flat), pens, paper, aspirin, band-aids, Goof-off (or other multipurpose adhesive remover), Swiffer, hand sanitizer, throat lozenges, and mints. And remember to restock after each show!


You are Cordially Invited...

Fewer than one in five exhibitors engage in any type of pre-show marketing. Yet those exhibitors who take the time to reach out to attendees before the show even starts consistently report greater satisfaction with their trade show participation: increased sales, larger number of quality leads, and improved ROI.

What are they doing? Every exhibitor has a slightly different approach, but here are three unifying traits:

  1. Have an irresistible offer
    What can you use to lure hot prospects and valuable customers to your tradeshow booth? Is it a chance to be the first to see the new prototype -- and enjoy 'invitation only' savings? Is it an exclusive educational seminar with an industry superstar? Find an attraction that your target audience will find irresistible.
  2. Send out invitations
    Send invitations to those prospects you really want to see. Make sure you include the following information: what show you're talking about, what booth you'll be exhibiting in, the irresistible lure you're offering them, and how much you'd really like to spend some time with them during the show.
  3. Follow up
    Always call to follow up on invitations. You can use this time to schedule appointments -- or to simply spur further interest in your booth. It's always better to speak to someone in person, but if you can't, leave an enticing voice mail message.


Leveraging Pre-Show PR

Here's a pre-show public relations tip.

Ask your publicity/marketing department to get at least one feature article run in one major industry publication at least three months before the show. Then send reprints of the article to your entire customer base and prospect list, along with a letter reminding them that this technology will be on display in your exhibit at the show. Include free show guest passes (if available from show management) personalized with your company name and booth number.

Xtreme Showing

To bring its products to life at CTIA WIRELESS 2005, LG Electronics Inc. positioned two oversized, interactive models of its new camera phones at the corners of its exhibit.

Each 10-foot-tall phone featured a 37-inch LCD screen, video camera, microphone, and speaker. The camera played back live and recorded action from the aisles over the LCD, while actors monitored the live feed from a control room and interacted with the attendees via the microphone and speakers.

Exit surveys conducted by an independent research firm revealed that 43 percent of attendees who visited the exhibit identified LG's brand experience as the most noticeable at CTIA.

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