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June 2008 Edition

When You Change The Way
You SEE Tradeshows…
Tradeshows Will Change For You

Can you believe it is June?

April and May were extremely exciting months for us here at Exhibit Options. First, we exhibited at the ARDA show (American Resort Development Association) in Las Vegas, where we showed our branded materials, which you can see on the Exoptions Branded Materials Website. We also moved into a much larger building in late April. Please stop by and see our new showroom!

And to say THANKS for all your support we are offering any client who comes in and makes a purchase an additional 10% off in the month of June!


A Stand-Out Small Exhibit

Keep in mind that your fellow exhibitors at shows may also be customers.

You don't need a mammoth-sized exhibit or piles of money to make a big (and memorable) statement at your next show.

Use these five tactics for getting the biggest bang out of your small booth.

  1. Use lighting. According to industry research, lighting can increase awareness of your exhibit by 30 to 50 percent. Using product spotlights will give your small exhibit the extra exposure it needs.
  2. Keep it simple. Feature only one or two products. Any more than that and you'll just add clutter - and keep your prospects away.
  3. Employ bold colors. Find high-impact hues that will stand out from a distance, and avoid neutral colors that will just blend into the background.
  4. Invest in graphics. Using fewer and larger graphics is the first step. Then, make sure all graphics start no lower than 36 inches on the backwall. Otherwise, they won't be seen when people or products are standing in front of them. And remember that dense or too-small copy will not be read.
  5. Be proportionate. Large reception counters or product kiosks will crowd your space and make it look even smaller than it is. Leave enough room in your exhibit so staffers can talk comfortably with attendees.
Placing Yourself in the Hot Seat

Here are three conversations most companies would rather not have with their customers. Though uncomfortable, these are actually some of the most important dialogues you can initiate:

Ask for feedback. How many 'corporate' blogs ask for raw, unfiltered product feedback? Not many. Why? Most companies want to play up their strengths and downplay their weaknesses. They don't have the nerve to face the criticism, or to do anything with it—and they're not sure how to respond. Feedback, good or bad, will only make your company stronger.

Say positive things about the competition. Though we're programmed to think we should never acknowledge a competitor's strengths, this is a mistake. Customers and prospects talk about your competition, and they will often be analyzing you, and them, and not everything said will be negatives. Companies that recognize worthy competition... become more relevant..

Admit you were wrong. Attempts to spin, redirect or ignore criticism will be patently obvious. When your company gets something wrong, you earn more credit with your customers by fessing up.

The Po!nt: These conversations are difficult to have, but they are the same conversations your customers are having with your prospects—so why not embrace all forms of criticism?

Good Advice about Traveling Abroad

Register with U.S. State Department

I register with the US State department when traveling outside the US, just in case of an emergency or national disaster. When planning a meeting abroad, encourage your participants to register as well. This assists the American embassy in locating you and your participants when you might need them. (see FAQ on the sites below)

Registering with the US Department of State: http://travel.state.gov/travel/tips/registration/registration_1186.html
http://travelregistration.state.gov/ibrs/ui/index.aspx

I also review the CIA World Fact Book for up-to-date and background information on a country.

For example, here is a link to the CIA World Fact Book on Spain.

Make Your Marketing Budget Work — Halve It

I really enjoyed this Article by Martin Lindstrom the author of Brand Child and BRAND Sense.

Some time ago, just after the release of "Spiderman 3," I visited a public toilet somewhere in central New York. As I entered, I noticed a gap in the long line of urinals. One was missing. Strange, I thought.

Then something caught my eye. The urinal wasn't missing at all. It was, well, elevated. There it was, hanging from the ceiling, and beside it on the wall was a message: "Spiderman 3—out now."

I'll never forget it.

Nor will I forget that Tom Dickson from Blendtec chucked his iPhone into a household blender. He pressed the smoothie button and asked, "Will it blend?" (In case you're curious—yes, it did blend!)

Week after week, Tom tested the blendability of such items, and the ultra powerful Blendtec blender managed to pulverize them all.

But I do tend to forget all those diet, car, insurance, bank, credit card, exercise equipment, who-knows-what commercials and infomercials. And most banner ads, almost every billboard, and all those direct mails. They never even make it to my memory bank.

What makes the difference between these starkly different categories of communication—the magically memorable and the utterly forgettable? Are there any driving forces that could be common denominators for the success of the first category and the regrettable nature of the second group?

It so happens that the blender ritual and the "Spiderman 3" installation were created by companies with severe budget constraints. And the endless mass of infomercials and bland advertisements emanate from companies with nice media budgets.

Now, I know that every marketing director reading this will curse the suggestion, but here goes... Cut your marketing budget in half.

Throw your marketing plan in the bin and start all over. You'll be forced to be creative. Suddenly you won't be able to comfortably do what you did last time. Maybe what you've always done. When you have the budget to carry on as before, along a seemingly safe path, why change the approach?

But that safe path is more likely to be a rut you can't get out of. You recycle old ideas, reuse media plans, imagine you're breathing life into expired thoughts. This can tire a brand out to the point of stagnation.

As my dad always said, if you follow the leader's tracks in the snow, you'll never get ahead of him.

So what's the trick to starting afresh? Be prepared to seriously start over and establish strategies to keep your brand from falling into that rut to nowhere.
Here are some ideas to kick-start your new approach.

  1. I'll bet a lot of your budget is dedicated to activities that no-one has ever questioned... like ads in Yellow Pages, your annual catalog, or some ongoing sponsorship that has more to do with the boss's passion than relevant brand-building. Starting over means entirely over. So no holy cows here. Right from the start, secure a mandate to throw out what's not working, and introduce what does.
  2. Cutting your marketing budget in half also means that your current advertising agency might be too expensive. Or too conservative, because you've been forced by them into that rut. So examine their potential. Can they achieve that great thinking, or do you need to find a new creative partner?
  3. Great ideas can be cheap and accessible. Initiatives like Bootb.com make it possible to seek and buy great ideas—online. The process is simple: post your brief, receive creative ideas from creative professionals and untested amateurs from all over the world. You only need one great idea to crack it.
  4. Use media channels in untraditional ways. Billboards are flat, so go 3D. Banner ads are passive, so make them interactive. TV ads are glossy, so make them imperfect. If you really want to spend your money on traditional media, approach it unconventionally.
Did You Know….?

Wynn CC on the Drawing Board Developer Steve Wynn of Wynn Resorts announced that he plans to build a major exhibit hall in Las Vegas.

But the center is years off, according to his public relations department.

The new convention center would contain between 1.6 to 1.8 million square feet, making it the city’s fourth major convention complex. Currently in the design stage, the center would occupy land at the Wynn Hotel Golf Course.

Plans for the site also include two new hotels with about 2,600 rooms each, expanding Wynn Las Vegas’ room count to 10,000.

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